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The Boring Stuff

It's gotta be done! Read below for cancellations, safety and risk awareness policies here at Daves' Diving.

Tour 
Cancellations

Here at Daves, we hold a 48-hour cancellation policy. If you need to cancel your reservation with us, please do so at least 48 hours prior to check-in time at the shop, and we will be able to offer a full refund.

Cancellations between 48 - 24 hours prior to check-in will be charged 50% of the full booking amount.

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No shows and late cancellations (within 24 hours of check-in) will be charged the full tour amount.

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Seasickness, inability to equalize and personal health conditions are not premises for a refund.

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The weather here in Kaikoura can be quite temperamental, in the event of a weather-related cancellation due to unsafe conditions, alternative dates will be offered. Daves Diving will fully refund anything that has been paid for should alternative dates not suit.

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If no successful dive after boat departure due to deteriorating conditions, 80% refund will be offered. If the conditions are looking a bit wobbly, we will have a chat with you before setting sail.

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Course
Cancellations

Courses are a little more complicated, we hold a 72-hour cancellation policy. If you need to cancel your course with us, please do so at least 3 days before day one of your course, we will be able to offer an 80% refund.

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No shows and late cancellations (within 72 hours of check-in) will be charged the full course amount.

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Seasickness, inability to equalize and personal health conditions are not premises for a refund.

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The weather here in Kaikoura can be quite temperamental, in the event of a weather-related cancellation due to unsafe conditions, alternative dates will be offered. 

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Safety

Safety is an integral part of our organization at Daves' Diving. We are committed to providing and maintaining a safe environment for the health, safety and welfare of our staff, customers, contractors, visitors and members of the public who may be affected by our workplace activities. 

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We are committed to safety performances by reference to the following objectives:

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  • Complying with relevant work health and safety legislation and any relevant standards or codes of practice.

  • Adopting a proactive, risk assessment and elimination or control of those hazards.

  • Providing and maintaining premises that are safe and without risk to health.

  • Promoting a safe and healthy work environment for employees.

  • Facilitating consultation and co-operation between management, employees and other businesses in achieving these objectives. 

  • Providing such information, instruction, training and supervision as may be necessary to ensure our employees' health and safety at work.

  • Providing and maintaining safe systems.

  • Providing adequate information and induction on safety to visitors, ensuring their safety.

  • Accurately record and report all incidents.

  • Require all staff to take personal responsibility for safety.

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